You are responsible for all transactions you authorize using your Electronic Funds Transfer (EFT) services under this Agreement. If you permit someone else to use an EFT service, your SAFE@home account number or your access code, you are responsible for any transactions they authorize or conduct on any of your accounts. However, TELL US AT ONCE if you believe your SAFE@home account number or your access code has been lost or stolen or if you believe someone has used your SAFE@home account number or your access code or otherwise accessed your accounts without your permission. Telephoning is the best way of keeping your possible losses down.
For all other EFT transactions involving access devices, including transactions conducted at ATMs your liability for unauthorized transactions is determined as follows. If you tell us within two (2) business days, you can lose no more than $50 if someone used your Card or code without your permission. If you do NOT tell us within two (2) business days after you learn of the loss or theft of your Card or code, and we can prove that we could have stopped someone from using your Card or code without your permission if you had told us, you could lose as much as $500.00.
Also if your statement shows transfers that you did not make, tell us at once. If you do not tell us within sixty (60) days after the statement was mailed to you, you may not get back any money lost after the sixty (60) days if we can prove that we could have stopped someone from making the transfers if you had told us in time. If a good reason (such as a hospital stay) kept you from telling us, we will extend the time periods. If you believe your Card has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call:
or write to:
STOP PAYMENT RIGHTS AND PROCEDURES
You may request to stop payment on a share draft or check, Preauthorized Electronic Funds Transfer, or Electronic Draft/Check Conversion. Exact information is necessary including the date or scheduled transfer date, its exact amount, the Item Number, and the payee for our computer to identify the Item, Transfer, or Conversion Transaction.
The Credit Union will not be responsible for stopping payment unless a Stop Payment Request is received by the Credit Union
Stop payments are conditional and subject to the Credit Union's verification that the Item has not already been paid or that some other action to pay the Item has not been taken. The Stop Payment Request will be effective as follows: for an oral request, a period of fourteen (14) days from the date of the request; for a written request, a period of six (6) months from the date of the request unless withdrawing the request or renewing the request for additional period in writing. The Credit Union must be notified promptly upon the issuance of any duplicate Item which replaces the Item subject to this request or upon return of the original Item.
The transactions you perform on SAFE@home are “real time” transactions and cannot be canceled except by performing corresponding reverse transactions. If you transfer money into a third party account, transfer money into your club accounts, or make payments on your loan accounts, you will not be able to reverse those transactions.
If you have arranged with the Credit Union in advance to make regular periodic payments out of your account, you can stop any of those payments by following these procedures:
Call or write the Credit Union in time for it to be received
three (3) or more business days before the payment is scheduled to be
made. The Loan Department phone number is:
2.) If you call, the Credit Union may require you to put your request in writing so that it reaches the Credit Union within 14 days after you call.
If you order us to stop one of these payments three (3) business days or more before the transaction is scheduled, and we do not do so, we will be liable for your actual losses or damages.
RIGHT TO RECEIVE DOCUMENTATION
Periodic Statements. Transfers and withdrawals made through SAFE@home, any ATM or POS terminal, Debit Card transactions or audio response transactions will be recorded on your periodic statement. You will receive a statement monthly unless there is no transaction in a particular month. In any case, you will receive a statement at least quarterly.
Terminal Receipt. You will get a receipt at the time you make any transaction (except inquiries) involving your account using an ATM, POS terminal, or Debit Card transaction with a participating merchant. SAFE@home receipts are displayed after each transaction and may be printed from your computer.
ACCOUNT INFORMATION SHARING DISCLOSURE
We will disclose information to third parties about your account or the transfers you make:
As necessary to complete transfers;
CREDIT UNION LIABILITY FOR FAILURE TO MAKE TRANSFERS
If we do not
complete a transfer to or from your account on time or in the correct
amount according to our agreement with you, we may be liable for your
losses or damages. However,
we will not be liable for direct or consequential damages in the
In case of errors or questions about electronic funds transfers from your savings and checking accounts, telephone us at the following number or send us a written notice to the following address as soon as you can. We must hear from you not later than sixty (60) days after we sent the FIRST statement on which the problem appears. Call us at:
or write to:
If you tell us orally, we may require that you send us your complaint or questions in writing within ten (10) business days.
We will tell you the results of our investigation within ten (10)* business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45)** days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10)* business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your account.
We will tell you the results within three (3) business days of completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.
*If you give notice of an error within thirty (30) days after you make the first deposit to your account, we will have twenty (20) business days instead of ten (10) business days.
**If you give notice of an error within thirty (30) days after you make the first deposit to your account, notice of an error involving a point of sale transaction, or notice of an error involving a transaction initiated outside the U.S. its possessions and territories, we will have ninety (90) days instead of forty-five (45) days to investigate.
describes your ability to withdraw funds at Stark Federal Credit
Union. It only applies to
the availability of funds in transaction accounts.
The credit union reserves the right to delay the availability
of funds deposited to accounts that are not transaction accounts for
periods longer than those disclosed in this policy.
Please ask us if you have a question about which accounts are
affected by this policy.
Availability of a Deposit. The
date on which you may withdraw funds is counted in business days from
the day of your deposit. Every
day is a business day except Saturdays, Sundays and federal holidays.
If you make a deposit on a business day that we are open, we
will consider that day to be the day of your deposit.
However, if you make a deposit on a day we are not open, we
will consider that the deposit was made on the next business day we
are open. The length of
the delay varies depending on the type of deposit.
from the following deposits are available on the same business day we
receive your deposit:
If you make the
deposit in person to one of our employees, funds from the following
deposits are also available on the same business day we receive your
you do not make your deposit in person to one of our employees (for
example, if you mail the deposit) funds from these deposits may not be
available until the 2nd
business day following the day of
your deposit. Funds from any deposits made at automated teller
machines (ATMs) we do not own or operate may not be available until
the 5th business day after the day of your deposit. The rule
does not apply at ATMs we own and operate. All ATMs that we own
or operate are identified as our machines.
Other Check Deposits. The
first $200 from a deposit of checks may not be available until
the 1st business day after the day of your deposit.
The remaining funds may not be available until the 2nd
business day after the day of your deposit.
Longer Delays May
Apply. We may delay
your ability to withdraw funds deposited by check into your account an
additional number of days for these reasons:
We will notify you
if we delay your ability to withdraw funds for any of these reasons,
and we will tell you when the funds
will be available. They
will generally be available no later than the 7th business
day after the day of your deposit.
5. Holds of Other Funds. If we cash a check for you that is drawn on another financial institution, we may withhold the availability of a corresponding amount of funds that are already in your account. Those funds will be available at the time funds from the check we cashed would have been available if you had deposited it. If we accept for deposit a check that is drawn on another financial institution, we may make funds from the deposit available for withdrawal immediately but delay your availability to withdraw a corresponding amount of funds that you have on deposit in another account with us. The funds in the other account would then not be available for withdrawal until the time periods that are described elsewhere in this disclosure for the type of check that you deposited
6. Special Rules for New Accounts. If you are a new member, the following special rules will apply during the first thirty (30) days your account is open. Funds from electronic direct deposits to your account will be available on the day we receive the deposit. Funds from deposits of cash, wire transfers, and the first $5,000 of a day’s total deposits of cashier’s, certified, teller’s, traveler’s, and federal, state and local government checks may not be available until the 1st business day after the day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you. The excess over $5,000 may not be available until the 9th business day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $5,000 may not be available until the 2nd business day after the day of your deposit. Funds from all other check deposits may not be available until the 30th business day after the day of your deposit.
Notice: Regulation GG - Prohibition on Funding of Unlawful Internet Gambling
In accordance with the requirements of the Unlawful Internet Gambling Enforcement Act of 2006 and Regulation GG, this notification is to inform you that restricted transactions are prohibited from being processed through your Stark Federal Credit Union accounts. Restricted transactions are transactions in which a person accepts credit, funds, instruments or other proceeds from another person in connection with unlawful internet gambling.
By accepting the terms of this agreement, and hereby authorize Stark Federal Credit Union to provide periodic financial statements to you electronically. Your authorization means that you consent and agree to the following: